FAQ
Why was my payment declined?
Your bank may have declined the transaction due to insufficient funds or security restrictions. Please contact your bank for more information.
How can I get a receipt?
Once your payment is successful, we'll send you an email confirmation. If you don't see it, check your email's spam folder.
How do I cancel my subscription?
Contact our support team, and we'll take care of it!
Oops! I made a mistake with my payment. What now?
No worries! Just contact our support team, and we'll help sort it out.
Why was I charged more than expected?
Extra charges may be from your bank for international transactions. Feel free to contact them for clarification.
What payment methods do you accept?
We accept various methods, including credit/debit cards(Visa, MasterCard, American Express) and electronic payment systems (PayPal, Apple Pay, Google Pay and others). Check out our payment page for details.
How long does it take for my payment to go through?
Payments are usually processed instantly. However, it may take up to 24 hours for your bank to reflect any charges.
Why was my payment canceled?
Your payment may be canceled for various reasons, but don't worry. Contact our support team, and we'll figure it out together.
What currencies can I use for payment?
We accept dollars and euros, depending on your location. Check our payment page for more details
Can I pay using other methods?
We only accept the listed methods, but stay tuned for updates!
My payment hasn't gone through yet. What should I do?
If it's been more than 24 hours, contact us with your transaction details, and we'll assist you promptly.
Can I transfer my account to someone else?
Apologies, accounts are non-transferable.
Contact support for any subscription issues.
How do I change my automatic payment amount?
Just contact our friendly support team and let us know your preferences. We'll make the necessary adjustments!
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